SALES MANAGEMENT - OMS
CUSTOMERS - AGENTS - SHOWROOM - E-COMMERCE
Our Order Management System (OMS) is the beating heart of your business. It provides you with complete control over your B2B/B2C sales operations and seamlessly integrates omnichannel processes to ensure a seamless shopping experience for your customers.
It fully addresses all the challenges related to sales network management, customer management, order acquisition, invoicing, and after-sales support. It supports sales from showrooms, agents and sub-agents, distribution companies, collection orders, replenishment, and available stock.
With our OMS, you can centralize all orders coming from different platforms (sales channels) such as Joor, Farfetch, Shopify, Magento, PrestaShop, WooCommerce, Intramirror, Cettire, and many others. This means you no longer have to switch between platforms to keep track of your customers' orders. The OMS acts as a single container for all orders, significantly simplifying your business management process.
One of the key features of our OMS is its real-time stock availability updates for your products. When a customer places an order, the OMS immediately checks the product's availability and reserves the merchandise to ensure it is not sold twice. This automated process minimizes the risk of overselling or inventory errors, improving the overall efficiency of your operations.
No matter how many platforms you use for your online sales, our OMS simplifies and optimizes your order management process. With its omnichannel integration, real-time inventory management, and intuitive interface, our OMS allows you to focus on developing your business without worrying about operational details.
Features
Master data: Agents - subagents - Distributors;
Commercial Conditions for Season, Line, Channel, Event,
Distributor, Agent;
Customers Budget Management;
Delivery periods, items date of availability;
Sales list for season, Line, Channel, Currency;
Catalog with images;
Collection Orders, Available, replenishment;
Customer Offers / Order confirmations;
Reservations, picking lists, shipping;
Invoicing, Deposit Invoices, electronic invoice;
Business Intelligence with reports (pdf - Excel);
The post-sale provides the management of returned goods,
exchange and credit notes.